Privacy Policy

1. Who We Are

PermitKit™ is operated by Robbie Bobby LLC (“we,” “us,” or “our”), a company registered in the United States. This Privacy Policy explains how we collect, use, and protect your information when you use the PermitKit website and services.

2. Information We Collect

We collect the following types of information:

• Account information: Name, email address, and password when you create an account.
• Payment information: Billing details processed securely through our third-party payment processor. We do not store your full credit card number.
• Usage data: Pages visited, features used, and interactions with the service to improve your experience.
• Email submissions: Email addresses submitted through city request forms or newsletter signups.
• Device and browser information: IP address, browser type, operating system, and device identifiers collected automatically through cookies and similar technologies.

3. How We Use Your Information

• Provide, maintain, and improve the PermitKit service.
• Process transactions and send related information (receipts, confirmations).
• Send you updates about cities you've requested, new features, and service announcements.
• Respond to your support requests and inquiries.
• Monitor usage patterns to improve performance and user experience.
• Detect, prevent, and address fraud or technical issues.

4. Information Sharing

We do not sell, rent, or trade your personal information. We may share information with:

• Service providers: Third-party companies that help us operate the service (hosting, payment processing, email delivery, analytics).
• Legal requirements: When required by law, subpoena, or to protect our rights, safety, or property.
• Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.

5. Data Security

We use industry-standard security measures to protect your information, including encryption in transit (TLS) and at rest. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

7. Your Rights

You have the right to:

• Access, correct, or delete your personal information.
• Opt out of marketing emails at any time.
• Request a copy of the data we hold about you.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, contact us at privacy@permitkit.io.

8. Cookies

We use cookies and similar tracking technologies to analyze traffic, remember preferences, and improve the service. You can control cookie settings through your browser. Disabling cookies may limit some features of the service.

9. Third-Party Links

Our service may contain links to third-party websites (e.g., government permit application portals). We are not responsible for the privacy practices of these external sites.

10. Children's Privacy

PermitKit is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the “Last updated” date. Your continued use of the service after changes constitutes acceptance of the updated policy.

12. Governing Law

This Privacy Policy is governed by the laws of the State of New Jersey, without regard to conflict of law principles.

13. Contact Us

If you have questions about this Privacy Policy, contact us at:

Robbie Bobby LLC (dba PermitKit)
Email: privacy@permitkit.io